AI & intelligent automation

AI that does real work inside your business rules

We implement AI tools, build AI-powered applications and agents, and automate repetitive processes, connected to the systems and data you already use, with people approving the decisions that matter.

  • AI agents
  • Process automation
  • System integration
  • Human approval & audit trail

What we build

Four ways to put AI to work

AI tool implementation

Select, configure and roll out AI tools for your teams, with guidance on where they help and where they don't.

AI-powered applications

Add AI features to your product: summarization, classification, search, drafting and assistants for your users.

AI agents

Agents that take a request or event, look up data, apply your rules, and carry out a defined set of actions.

Intelligent workflows

Automate multi-step business processes that currently rely on email, spreadsheets and copy-paste.

How an AI agent works

Every step is defined, logged and reviewable

An agent is only as good as the rules and data it has. We design each one around a specific job, the systems it may touch, and the points where a person signs off.

  1. STEP 1User or eventRequest, email, new record
  2. STEP 2AI agentUnderstands the task
  3. STEP 3Data + business rulesLooks up, checks limits
  4. STEP 4DecisionProposes an outcome
  5. STEP 5Automated actionUpdates systems, notifies
  6. STEP 6ResultLogged and reported

Select a step to see what happens there.

Example agent run

Engagement intake, from request to approved staffing

An illustrative agent for a professional-services firm: a new engagement arrives and the agent prepares a staffing proposal for a manager to approve.

  • Connects to the scheduling engine instead of guessing availability
  • Stops for approval before anything is committed
  • Writes every step to an audit log
agent · engagement-intake · run 0412Illustrative
  • 09:02:14 Received request: “New audit engagement, fieldwork starts Nov 2, needs 1 manager + 2 seniors.”
  • 09:02:16 Checked rules: independence list clear · budget cap 420 hrs · manager approval required
  • 09:02:19 Queried scheduling engine: 3 qualified seniors under 85% utilization for Nov 2–20
  • 09:02:21 Proposed team: Grace L. (Mgr), Maya R., Hannah T. · est. 396 hrs
  • 09:02:22 Sent to engagement partner for approval · waiting
  • 10:15:03 Approved · schedule updated · team notified by email

Where automation fits

Good candidates for AI automation

Examples of repetitive work we look for when assessing a process. The right starting point depends on your data and systems.

  • Request and email intake

    Read incoming requests, extract the details and create the right record or task.

  • Data entry and reconciliation

    Move data between spreadsheets and systems, and flag mismatches for review.

  • Document drafting

    Draft summaries, reports and routine correspondence from structured data for a person to finalize.

  • Routing and follow-up

    Send work to the right person based on rules, and remind them before it's late.

  • Scheduling assistance

    Answer “who's available?” questions using live data from the optimization engine.

  • Reporting questions

    Let managers ask plain-language questions of approved reporting data.

Responsible by design

Realistic about what AI should do

AI agents are useful for well-defined work. They are not a replacement for judgment on decisions that affect clients, people or money. We design for that.

  • Scoped permissions. Each agent can reach only the systems and actions its job needs.
  • Human approval. Sensitive or irreversible actions wait for a person.
  • Audit trail. Inputs, reasoning summary, actions and approvals are logged.
  • Fallbacks. When confidence is low or data is missing, the agent hands off instead of guessing.
  • Measured results. We agree on what to measure (time saved, error rate, turnaround) before rollout.

Which process would you automate first?

Tell us where your team loses the most time. We'll assess whether AI is the right tool and what a first agent would look like.